Answering the phone:
- Good afternoon, this is ABC center. May I help you?
- You’ve reached Simpsons Office Supplies. May I help you?
Offering:
- Let me check and see if there’s anything I can do.
- Please hold while I check this information.
- Could he/she call you back?
Taking a message:
- Would you like to leave a message?
- Can I take a message for him/ her?
Taking a number:
- Could I have you name and number, please?
- Could you give me your name and number please?
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